Quality Engineer

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

Our Quality Engineers understand that “good enough” is never enough, they are experts in automation, testing and quality assurance and driven to continuously raise the bar – ensuring that only the highest quality code is released. Because that is what our business and our customers depend on.

Quality doesn’t happen by accident. It takes deep knowledge and a relentless pursuit of perfection. As an End-to-End Test Manager of our team, you will:

• Work closely with Solution architects, CPD Delivery Manager, Business, Application Team(s), Product Owner(s) and Test Environment to understand the user journey from an enterprise view.
• Develop test approach document and testing resource requirements across impacted application(s) Create test data strategy and identify process/ways to ring-fence test data by actively working with application/environment team(s).
• Proactively conduct workshops to identify the dependencies/risks/issues in delivering end-to-end testing process and mitigate.
• Responsible in producing the testing checklist (Entry and Exit criteria) Responsible to produce test execution plan in alignment with end-to-end delivery schedule.
• Own the delivery of journey-based testing and ensure execution of relevant test cases/scripts, including Systems Integration and Regression Testing Responsible for driving the defect triage and communicate the execution progress to stakeholders.
• Responsible in producing Quality Metrics.
• Drive Test artefacts walkthrough (ensuring to produce Requirement Traceability Matrix) with stakeholders.
• Identify opportunities to adopt innovative testing technologies and techniques.
• Provide recommendations to best practices and improvements across the program.
• Responsible to drive improvements in code quality via manual and automated testing Drive development of automation and testing in a CD/CI environment

Minimum Qualifications

Significant technical experience in a software development organization with a University or Master’s Degree in Science (preferably Computer Science, Engineering or other related disciplines). Exposure to a variety of distributed and mainframe infrastructure technologies and systems. Excellent interpersonal and communication skills. Deals well with ambiguous/under defined problems; able to think abstractly. Experience in delivering large solutions across multiple technology teams in Agile. Experience in driving an end-to-end test delivery of enterprise initiatives. Hands-on experience in industry standard project and test management tools including Rally, Confluence and JIRA. Eagerness to work iteratively and collaboratively to deliver to hard deadlines. Experience writing automated/performance/security tests is a plus. Experience with compliance and financial regulatory initiatives is a plus.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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