Continuous Improvement Specialist

Continuous Improvement Specialist (CIS)

The CIS is responsible for supporting the identification and improvement of business and operational processes within the TLC with a focus on excellence in customer experience (internal and external), safety, efficiency, quality, cost, and delivery. They will partner with Subject Matter Experts (SME’s) and leaders in operations and other key stakeholder groups to drive and deliver improvements.

Responsibilities

Identify problems and improvement opportunities within the TLC OperationsIdentify and eliminate/reduce waste (defects, overproduction, waiting, not-utilizing talent, transportation, inventory, motion, excessive processing)Establish collaborative relationships with SME’s, leaders, and various groups to drive and deliver improvements through various means (projects, Kaizen Events, change management, Closed-Loop Corrective Actions, collaborative meetings, etc.)Conduct analysis to drive to the Root Cause of issues to deliver robust solutionsAct as key team member for new process planning and introduction to ensure lean design and optimized processes are implementedParticipate and/or facilitate process mapping and brainstorming activities with teamsDevelop measurement systems to quantify and ensure changes/improvements/implementations deliver expected resultsCarry out data collection, time studies, and analysisAssist with Standard Work development and modificationAssist in driving iSPOT (Improving by Solving Problems One at a Time) program (one-page problem solving)Support site 5S

Qualifications

Bachelor’s Degree Required (Preferably in Supply Chain Management, Logistics, Industrial Engineering)Strong team orientation and team contributor. Create conditions that foster partnerships and mutual supportStrong analytical ability, must be able to see opportunities within data and reportingSelf-motivated, self-managed, & driven; ability to work effectively when unsupervisedDemonstrate profound sense of ownership; accepts responsibility for performance outcomes and results. Strong in organizational and time management skills. Microsoft Office skills including Word, ExcelStrong oral and written communication skills with both large and small audiences