Role & Company Overview
📋 Role Overview & Responsibilities
Bunting is seeking a dynamic individual to join our team as an IT Desktop Support Associate. The Desktop Support Associate will provides technical assistance to employees regarding various hardware and software applications.
Essential Duties And Responsibilities
- Provide technical support and troubleshooting for desktop systems, software, and peripherals.
- Install, configure, and maintain operating systems (Windows, Mac OS, Linux) and software applications.
- Setup and configure network connections, including TCP/IP and Active Directory.
- Respond to user inquiries and resolve technical issues in a timely manner.
- Collaborate with IT team members to implement system upgrades and improvements.
- Conduct hardware and software inventory management.
- Perform routine maintenance tasks such as system updates and patches.
- Document technical procedures and create user guides as needed.
Requirements
Proven experience in desktop support or a related technical role. Strong knowledge of operating systems (Window, Max OS, Linux) and software troubleshooting. Familiarly with TCP/IP networking protocols and Active Directory. Excellent communication skills, both verbal and written, with the ability to effectively communicate technical information to non-technical users. Ability to work independently as well as collaborate with a team. Strong problem-solving skills with the ability to analyze complex issues and provide efficient solutions.
Preferred Skills
Bachelor's degree in computer science or related field/experienceExperience with Office 365 or other productivity suites. Familiar with remote desktop tools for providing remote support.
As the industry-leading manufacturer of magnetic technology products, Bunting has developed precision magnetic products for the worldwide printing, automotive, plastics, food, electronics, pharmaceutical and recycling industries for more than 50 years. Our family-owned group of companies manufactures products which serve global markets and include a broad range of magnetic materials and components, magnetic separation systems, material handling equipment, metal detection equipment, magnetic cylinders, bonded magnets, and assemblies.
Frequently Asked Questions
How do I apply for the Desktop Support Associate position at Bunting? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Bunting without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Newton, KS with potential relocation and sponsorship assistance depending on candidate qualifications.
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