Manager

Mission Statement

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

Oversees and directs activities related to Electric Operations training which includes, scheduling, tracking compliance, monthly status reports and recommends training course development and or enhancements based upon organizational needs. Collaborates with The Learning Center and Electric Operations to evaluate appropriateness of training curriculum. Recommends software solutions and the development of eLearning to enhance training and scheduling effectiveness. Oversees and directs activities that facilitate the timely scheduling of all Electric Operations training including promotional testing to ensure compliance and employee readiness to effectively perform day to day activities. Develops procedures, polices, guidelines and training documentation as necessary. Facilitates standardization of training across Electric Operations organizations. Demonstrates organizational skills and the ability to prioritize and resolve multiple and varied issues. Serves as a champion of organizational change. Perform other related tasks and assignments as required.

Required Education/Experience

Bachelor's Degree and 5 years administrative work experience orAssociate's Degree and 10 years administrative work experience

Relevant Work Experience

One to three years of experience supervising management, union and/or contractor employees. Required Must have excellent interpersonal skills to effectively interact with both internal and external customers, contractors and various levels of management. Required Demonstrated strong decision-making, organizational, problem solving, analytical and administrative skills with solid teamwork orientation and attention to detail. Required Demonstrated leadership skills to engage personnel, drive for results managing projects and day to day tasks. Required Must possess strong oral and written communication skills, be committed to providing exemplary customer service and able to influence positive outcomes. Required Must have strong computer skills and proficiency in Microsoft Office. Required Must be well organized, demonstrate a high energy level, be innovative, flexible, able to handle multiple assignments and meet stringent deadlines. Required Must have high regards for personal accountability and understand the critical importance of our commitment to excellence. Required Strong working knowledge of eTrain and TLC Portal. Preferred

Skills & Ability

Builds and manages effective teamsEffectively coaches and delivers constructive feedbackDemonstrates a high commitment to qualityQuickly troubleshoots and resolves problemsMaintains a high degree of professionalismDemonstrates excellent judgment and decision making skillsMaintains composure under pressure

Licenses & Certifications

Driver's License Required

Other Physical Demands

Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers. Must be able and willing to travel within and outside Company service territory, as needed. This position will require site visits to various Company locations as well as support during emergencies.

Technical Difficulty Statement

For technical issues, please contact us at careerconnect@coned.com

Equal Opportunity Employer

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.