Onsite Role_Senior Desktop Support Engineer
🔒 Direct submission to hiring team • Zero candidate fees
Role & Company Overview
📋 Role Overview & Responsibilities
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Triune Infomatics Inc, is seeking the following. Apply via Dice today!
Role: Senior Desktop Support Engineer Location: Mountain View, CA (5 Days onsite)
Duration 5+ months
Position Overview: As a Senior Desktop Support Engineer, you will be responsible for providing technical support and expertise to ensure the efficient operation of desktop systems within our organization. You will play a key role in managing and maintaining desktop infrastructure, integrating Intune for device management, and supporting various technologies including VMWare, Rubik, NetApp, Active Directory, JAMF and backup/restore solutions.
Responsibilities
- Provide advanced technical support for desktop systems, resolving escalated issues and ensuring timely resolution to minimize downtime.
- Manage and maintain desktop infrastructure, including hardware, software, and peripherals, to ensure optimal performance and reliability.
- Integrate and manage Intune for device management, including configuration, policy enforcement, and software deployment.
- Support virtualization technologies such as VMWare for desktop environments, ensuring efficient resource allocation and performance optimization.
- Administer Rubik systems for endpoint security and management, including antivirus, patch management, and endpoint encryption.
- Manage NetApp storage solutions for desktop environments, including provisioning, performance tuning, and data protection.
- Maintain and administer Active Directory (AD) services, including user account management, group policy configuration, and security permissions.
- Implement and manage backup and restore solutions for desktop systems, ensuring data integrity and disaster recovery preparedness.
- Collaborate with cross-functional teams to implement and support desktop-related projects and initiatives.
- Document system configurations, procedures, and troubleshooting steps for knowledge sharing and reference.
Qualifications
Strong knowledge of Intune Integration for device management in a corporate environment. Experience with VMWare virtualization technologies for desktop environments. Proficiency in Rubik endpoint security and management solutions. Familiarity with NetApp storage solutions and administration. Expertise in Active Directory (AD) services, including user account management and group policy configuration. Experience with backup and restore solutions for desktop systems.
Onsite Role_Senior Desktop Support Engineer
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