Role & Company Overview
📋 Role Overview & Responsibilities
Job Number: 24-00709
Use your skills where innovative technology solutions begin. Eclaro is looking for a System Analyst for our client in Overland Park, KS.
Eclaro’s client is a leading consumer products company with a global presence. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Responsibilities
Owner of new hire equipment assignments. Based on new user requests, complete systems set-up for users. Field and troubleshoot Call Center systems related questions and issues, to include monitoring chats and tickets. Coordinate review of system updates entered in the request system. Gain alignment and prioritization for approved projects. Coordinate set-up, system, and business testing. Keep stakeholders informed with timely communications. Coordinate and complete systems testing projects. Partner internally to transfer systems knowledge and changes to enable production of training materials. Input functional changes to the systems and work with IT business partners for ensure proper execution.
Qualifications
Proficiency in Excel, SQL, or other related data/system tools, 1-year prior call center experience Demonstrated experience in testing and/ or administration of customer service application technologies. Google/Microsoft Suite proficiency (i.e., Sheets, Slides, Docs) Ability to understand technical terminology and processes to translate to the business. Ability to translate business needs into technology requirements. Supporting system implementation and upgrade projects Proficiency in Excel, SQL, or other related data/system tools 1-year prior call center experience Proficiency in understanding business problems and opportunities
If hired, you will enjoy the following Eclaro Benefits
401k Retirement Savings Plan administered by Merrill LynchCommuter Check Pretax Commuter BenefitsEligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact
Chantal Alcantara
mary.alcantara@eclaro.com
332-206-0754
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Frequently Asked Questions
How do I apply for the System Analyst position at Eclaro? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Eclaro without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Overland Park, KS with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud