Operations Analyst

JOB SUMMARY This position provides strategic direction, project management oversight and expertise to partner with business units to drive the development of the operational improvement by performing self-assessment and continuously identifying and improving business risk area. This position requires excellent communication skills, excellent relationship building and emotional intelligence and self-motivation100% onsite in Coppell, TX$28/hr

RESPONSIBILITIES Manage the performance metrics for key repair operation indicators. Report on critical performance metrics on routine basis and work on special projects as requested. Perform overall audit of RB operations and process and identify opportunities for cost reduction and efficiency through development of a business. Provide continual solution recommendation from gap analysis in process and performance. Create ROI for new programs and rollout to normal operations. Collaborate with critical stakeholders to share insight and develop recommendations. Run buffer simulation and monitor if proper buffer level managed. Monitor RUR (ER/BER) ship-out trend on weekly basis, and request Engineering team for analysis on any up/down trend that customers may concern. Compile the management report on weekly basis. Perform self-assessment. Identify business risk area, and compile a report. Oversee, lead and participate in projects meetings with other departments. Ensure completion of tasks and seek the final decision from management.

REQUIRED EXPERIENCE Requires a Bachelor’s degree

SKILLS AND QUALIFICATIONS 0-3 years of job related experience as preference and prior experience in telecommunications a plusKorean BilingualExperience with MS Office including but not limited to, Excel, Word, and Access. Would be a plus if they have experience conducting internal and third party audits required. Must be able to write, read, analyze and interpret technical journals and procedures. Must be able to speak in mathematical/statistical terms (normality, probability, complex numbers, and logarithms are commonly used as references). Skilled at evaluating data from multiple angles to identify discrepancies and opportunities for improvement.