Role & Company Overview
📋 Role Overview & Responsibilities
This position requires the ability to multitask within a high-volume concierge contact center setting.
Top 3 Required Skills/Experience:Minimum 3 years of experience in Pharmacy Retail, PBM, Hospital, Managed CareCall center experience and ability to communicate all pharmacy benefits both verbally and writtenMedicare Part D Experience
Required Skills/Experience:Ability to process Coverage Determination Requests within CMS TimeframesExperience with Microsoft Programs (Outlook, Excel, Word, Access)Ability to have strong attention to detail while multitasking within a high demand environmentKnowledge of prescription drug names, therapeutic classes and claims processingKnowledge of Privacy RegulationsKnowledge of CMS/NCQA regulationsKnowledge of pharmacy claims processing
Education/Certifications:Pharmacy Technician Certification (PTCB) preferredHigh School Diploma2 years of college preferred
Frequently Asked Questions
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This position is located in Michigan, United States with potential relocation and sponsorship assistance depending on candidate qualifications.
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