Role & Company Overview
📋 Role Overview & Responsibilities
The Client Relationship Manager is responsible for high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Works with the delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business.
What you’ll do:
High-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship Works to grow the client relationship by identifying new business opportunities Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business
What experience you need
Bachelor's degree in communications, education, or related field, or equivalent experience 4+ years client facing sales experience
What could set you apart
Executive presence, ability to present to large groups Experience working with companies focusing on data driven solutions Strong organizational and customer management skills Experience with SaaS Proven willingness and ability to assume ownership of accounts Proven willingness and ability to make positive contributions in a team environment
Frequently Asked Questions
How do I apply for the Client Relationship Manager position at Equifax? ▼
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Louisville, KY with potential relocation and sponsorship assistance depending on candidate qualifications.
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