Database Administrator

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

The Data Base Administrator (DBA) will be responsible for the development, performance, integrity, availability, and security of several of our database systems across multiple products.

Responsibilities

Database Management

• Monitor database performance, conduct regular performance tuning, and optimize queries for maximum efficiency.
• Install, configure, and upgrade database software and related tools.
• Develop and implement database backup and recovery strategies to ensure data reliability and minimize downtime.
• Perform routine maintenance tasks, such as database backups, index rebuilding, and statistics gathering.
• Manage and optimize databases to ensure the availability and reliability of critical organizational and future ETL processes to ensure optimization and best practices.
• DML/DDL Script Review and execution, including authoring/editing when necessaryMicrosoft EntraID provisioning within Azure SQL DatabasePatching/Servicing of Self-Managed (IaaS) database services, including underlying Host OS updates/patchesCoordination/Execution of PaaS/DBaaS upgrades/configuration changes with various product teamsBackup/Recovery configuration for IaaS/PaaS/DBaaS solutions to adhere to data recovery policy

Performance Optimization and Troubleshooting

Performance TuningIdentify and resolve database performance issues like slow queries, inefficient indexing, or resource contentionConduct database capacity planning to anticipate future storage and performance needsImplement and maintain database monitoring tools to proactively identify and resolve issuesParticipate in product triage / outage events

Documentation and Reporting

Interpretation of KPIs for PaaS databases, report findings to product teamsGenerate regular reports on database performance, usage, and security compliance for management and stakeholders

Required Qualifications

Bachelor’s degree in computer science, Information Technology, or a related fieldMinimum of 3 to 5 years of proven work experience as a Database AdministratorStrong knowledge of multiple databases, such as:Azure SQL DatabaseSQL Server 2019/SSRS 2019SQL Server (AWS RDS)MySQL (AWS RDS/Aurora, Azure MySQL)PostgreSQL (AWS RDS, Azure PostgreSQL)MongoDB (Mongo Atlas)CosmosDBAzure Data Factory Proficiency in writing complex SQL queries and optimizing database performance. Knowledge of Cloud Infrastructure.

The position listed in this requisition is ineligible for the new hire referral bonus award program. However, it is eligible for the NA Merchant Tech Refer to Win bonus award program.

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.