Role & Company Overview
📋 Role Overview & Responsibilities
Primary Responsibilities:Design, configure, install, administer, test, and maintain the department’s software and hardware for servers, switches, routers, and firewalls. Respond to and resolve server and network device issues, providing technical support to the IT HelpDesk for network or server-related computer issues. Address tickets using IssueTrack and resolve end user tickets throughout the waterworks department. Apply patches for security, antivirus, and upgrades on Windows 2000/2003 servers, Exchange 2007 servers, Blackberry Enterprise servers, and personal computers. Monitor backup files and systems for personal computers and systems using Veritas Backup Exec. Investigate logs and perform troubleshooting to resolve issues efficiently. Requirements: :4 years of experience configuring routers and switches. Experience with ticketing systems. Strong understanding of subnets. Experience with software implementation and backups. Proven problem-solving mindset with a focus on researching and resolving technical issues. Valid driver’s license. Preferred Qualifications:Bachelor’s degree in information technology or a related field. CCNA certification. Microsoft MCNA or MCSE certification. Selling Points:Competitive Benefits: 160 hours per year of paid leave outside of medical leave. Willingness to invest in further education: The company is willing to support employees in obtaining certifications and degrees during their employment. Flexibility in Requirements:While a degree is not necessary, candidates with less experience who show a willingness to work and grow within the team will be considered. Start Date: January 1st
PLEASE KEP IN MIND, NOT ALL OF THESE THINGS ARE HARD REQUIRMENTS! Please apply, we would love to see if you are a fit!!
New Grads are encouraged to apply!
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