Customer Care Representative
🔒 Direct submission to hiring team • Zero candidate fees
Role & Company Overview
📋 Role Overview & Responsibilities
Job Overview:This position is accountable for ensuring customers receive the best possible service. By reviewing order content and customer needs the individual commits to a shipment date. Software aids in the decision process however attention to detail and accurate data entry is imperative. Timely and accurate communication to project managers and sales representatives provides needed information to the customer on order status. Commits to scheduled ship dates to achieve customer needs and balance plant loading. Schedules incoming orders (new and change orders). Attends production meetings to review order status. Communicates information to project managers and sales representatives in a timely fashion. Utilizes a base knowledge of SE products and their use. Maintains accurate and complete documentation of customer communication and action taken. Maintain customer request (CR) system and timely feedback to project managers and customers
Frequently Asked Questions
How do I apply for the Customer Care Representative position at Integration International Inc.? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Integration International Inc. without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in El Paso, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud