Role & Company Overview
📋 Role Overview & Responsibilities
Help Desk Analyst (On-site)Location: Harrisburg, PA 17104Duration: Long Term Note This is onsite job.year of field experience. 2-year associates degree or equivalent technical study.additional funding should then last a year and occur from 7/1/24-6/30/25.***Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner. • Excellent organizational skills • Basic User & Security Group Active Directory administration • Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365 • Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation) • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service • 1+ years previous IT Service Desk and/or Call Center experience required.
Frequently Asked Questions
How do I apply for the Help Desk Analyst position at IntelliX Software Inc? ▼
Click the “Apply for this Position” button on this page to submit your application directly to IntelliX Software Inc without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Harrisburg, PA with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud