Customer Service Support Representative *Onsite*

LabCorp is seeking a Customer Service Support Representative to join our team in Birmingham, AL.

Schedule: Monday- Friday 8:00am-4:30pm (rotating Saturdays).

Job Duties/Responsibilities

Prepare laboratory specimens for various analysis and testingResearch, troubleshoot and resolve customer and specimen problemsSend test requests to proper location and release test resultsAssist clients with any specimen related requests or inquiresProcess specimens to be sent out to additional facilitiesProvide support to various areas of the laboratoryPerform sample sorting, racking and retrievingPrepare record logs in a timely and efficient mannerMaintain a clean and safe work environmentAble to work in a fast paced environmentAble to meet deadlines according to business needsThis position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficientlyThe Customer Service Support Representative will provide product education and handle a wide variety of taskAct a liaison between LabCorp, the customer base and patients with a variety of questions while ensuring a world-class customer experience

Requirements

High School Diploma or equivalentExperience in a laboratory environment is preferredComfortability with handling biological specimensAbility to accurately identify specimensBasic computer and data entry skillsStrong communication skills; written and verbalAbility to work independently or within a team environmentWell organized and a high level of attention to detailAbility to sit and/or stand for extended periods of timeMust pass a standardized color blindness test

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

Labcorp Is Proud To Be An Equal Opportunity Employer

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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