Customer Service Rep
🔒 Direct submission to hiring team • Zero candidate fees
Role & Company Overview
📋 Role Overview & Responsibilities
OVERNIGHT and DAY SHIFTS AVAILABLE. SHIFT DIFFERENTIAL WILL BE ADDED. MUST HAVE ER VET MEDICINE EXPERIENCE.
Emerald City Emergency Clinic is looking for additional staff to join our team as a Client Care Specialist. Applicants should possess excellent communication and phone skills, the ability to multitask, the ability to learn quickly and retain information, as well as excellent judgement and problem-solving skills. Extensive use of computer software is required for this position, so basic computer literacy is a must. MUST HAVE EXPERIENCE AS A CLIENT CARE SPECIALIST IN THE VETERINARY FIELD.
All of our team members play an integral role in providing exceptional care to our patients as well as facilitating accurate and timely communications with our clients. We consider the Client Care Specialist to be a critical member of our team because they are the first and last contact with our clients. How we deliver service adds value to our entire organization, therefore it is essential that our team members are compassionate and care about pets and helping those that love them.
WE OFFER
Competitive wagesMedical, dental, visionUniformsPet discounts and more!
RESPONSIBILITIES
Main lobby operations check-ins, check-outs, answering general questionsAnswering and handling calls in a professional mannerMaintaining cleanlinessTriage of emergency'sFile maintenanceData entry
REQUIREMENTS
Computer skillsTimekeepingExcellent organizational skillsAble to utilize multi-line phoneStrong communication skillsAble to lift 40 lbs. Display professional manner at all timesPrevious reception or customer service experiencePrevious experience in a Veterinary setting preferred but not requiredFlexibility in schedule
Job Types: Full-time
Salary: $25.00 - $27.00 per hour
Benefits
401(k)401(k) matchingDental insuranceEmployee discountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveReferral programRetirement planVision insurance
Frequently Asked Questions
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Click the “Apply for this Position” button on this page to submit your application directly to Lakefield Veterinary Group without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Seattle, WA with potential relocation and sponsorship assistance depending on candidate qualifications.
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