Technical Sales Engineer

Company DescriptionLuminous Tec is a full-service Digital Transformation company based in Irvine, CA. We specialize in helping businesses optimize their online presence and connect with their customers. With a focus on design, development, and digital marketing, we create compelling brand identities and user-friendly websites that drive results. Our expertise extends to mobile application development and internet marketing strategies to boost search engine rankings. At Luminous Tec, we combine technical know-how with creativity to deliver innovative IT solutions.

Role DescriptionThis is a full-time on-site role for a Technical Sales Engineer at Luminous Tec. As we extend our business, we seek a Technical Sales Engineer to work with the Sales team to architect and solve complex deals involving cloud computing, edge security, data analytics, and digital experience management across multi-public cloud environments. As a Technical Sales Engineer, you will provide clients with technical support and sales engineering expertise. You will be able to communicate technical information effectively to customers, assist in sales activities, and ensure customer satisfaction. This role requires in-depth knowledge of technical sales, excellent communication skills, and the ability to work closely with technical and non-technical teams.

We have aggressive plans for continued expansion, with thousands of customers and growing. You will be responsible for supporting the needs of our prospects, customers, and sales team members and providing technical guidance and insight throughout the sales process. This includes designing and implementing the most optimal integrated web application and performance solutions for e-commerce and Enterprise customers and partners. As part of the sales team, you will be responsible for assisting in preparing and delivering sales presentations and portal demonstrations, mostly remote over tools like Zoom, acting as a subject matter expert in all product/service offerings and driving the sales cycle to closure. The responsibility also extends to project-managing the customer deployments alongside the implementation team and continuing to stay the customer’s champion within Webscale.

QualificationsMust have previous Sales Engineering, Solutions engineering, Pre-Sales, or Technical Consulting success selling cloud software solutionsSpecific examples of supporting sales executives in closing dealsIdeally, have an advanced Public Cloud Certification (AWS, GCP, Azure)E-commerce Application workload experience will be a plus (ie, Adobe Commerce, Magento, Drupal, etc)Solid understanding of docker containers, Kubernetes orchestration, and edge computingSuccess selling technical cloud-based solutions to small, medium, and large customers. Managing customer expectations through pre-sales, onboarding, and go-live. Startup experience along with experience in data analytics, machine learning, digital experience management, networking, e-commerce, and microservicesBackground in cloud performance technologies, application acceleration, eCommerce, Google Analytics, enterprise sales, and cloud environments is a big plus. Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment. Entrepreneurial: You thrive in a fast-paced, changing environment and are excited to play a large role. Relentless Improvement: We are growing our team and building our company. Ideal candidates will be enthusiastic seekers of new ideas for improvement and excited to stay current in the practices of other top employers. We want you to bring your thoughts, constantly hatch new ideas, and share recommendations often. We have a high bar and will always look to raise it. Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition. Standard Qualifications and ExperienceBachelor’s degree in Computer Science3+ years of software sales engineering selling cloud base infrastructure solutionsAdvanced knowledge of Magento, CDN, docker containers, KubernetesStrong interpersonal, speaking, writing, presentation, and collaboration skillsAbility to demonstrate technical concepts to non-technical audiencesPublic cloud certifications preferred (AWS, Azure, GCP)3+ years of experience in the e-commerce industry coupled with at least one of these areas: CDNs, e-commerce technologies, digital agency, cloud hosting, managed services, headless commerce, fraud detection or security softwareReach out to us with your resume if you are interested in this job opportunity.