Guest Relations Coordinator- Hilton Head, SC
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Role & Company Overview
📋 Role Overview & Responsibilities
Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
What's in it for you?
Hotel and resort discountsImmediate 401(k) Company match up to 6%Growth and development opportunitiesPositive work environment
What will you do?
- Conduct pre-arrival calls and/or in person services for guests coming on a promotional package.
- Engage with guests and provide elevated customer service by phone and/or in person.
- Effectively communicate the benefits of the guest's vacation package and confirm details.
- Provide the highest level of service to suggest local attractions and restaurant recommendations.
- Provide effective problem resolution techniques if applicable.
What are the requirements?
Enjoy talking with guests by phone and/or in personExcellent written and verbal communication skillsLocal area knowledgeComputer skillsFlexible schedule, including the ability to work weekends and holidays
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Frequently Asked Questions
How do I apply for the Guest Relations Coordinator- Hilton Head, SC position at Marriott Vacations Worldwide? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Marriott Vacations Worldwide without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Hilton Head Island, SC with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
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