CDN Engineer

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.

The CDN Engineer will join the Content Delivery Engineering team, within the Global Video Engineering organization at NBCUniversal. The successful applicant will be responsible for ensuring our propositions across the US and Europe provide the highest quality experience for streaming VOD, Event and Linear content, by applying their subject matter expertise in the design and use of content delivery networks for web-scale video delivery.

Responsibilities

• Build a comprehensive, technical understanding of how all NBCUniversal's streaming products and associated technologies operate.
• Develop new designs needed to improve performance & features for our products and services.
• Provide diligent peer review to changes as part of a team focussed on reducing incidents and improving reliability.
• Bring rigor and insight to the development of our FT and NFT test methods and procedures.
• Have an eye for developing automation to reduce team toil and unforced errors.
• Enjoy troubleshooting and complex problem solving, while collaborating with the team to arrive with results.
• Make best use of all monitoring solutions to diagnose issues and support in-depth analyses.
• Create and maintain operations runbooks for managing the production CDN network.
• Participate in on-call rotation to resolve operational issues and performance degradation.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a relevant field or equivalent work experience. In-depth understanding of using Content Delivery Networks to deliver streaming media and/or services on continent scales. Minimum three years of experience creating and/or managing complex CDN configurations. Understanding of CDN best practices and industry standard KPIs used to measure performance. Hands-on experience with several global CDN vendors. A sound, practical understanding of TCP/IP, IPv4/v6, DNS, HTTP, TLS and Load Balancing.

Desired Characteristics

Expertise in digital video codecs and encoding profiles. Use of scripting and/programming to solve problems. Experience in digital media or direct-to-consumer video businesses. Expertise with at-scale, distributed performance testing. Experience with Web Application Firewalls and Denial of Service protection. Exceptional verbal and written communication skills for presenting to a range of audiences.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $145,000 - 185,000

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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