Help Desk Technician

Piper Companies is looking for a Help Desk Technician to join a business consulting company. This is fully onsite in El Paso, TX.

Essential Duties of the Help Desk Technician

• Provide Tier 1 technical support for end users at our client’s site in a courteous manner.
• Perform desk-side/in-person user assistant to include software/hardware troubleshooting, upgrade, installation, and configuration.
• Manage user accounts in Microsoft Active Directory/Azure AD.Shipping/Receiving IT equipmentOnsite IT asset tracking and management

Qualifications of the Help Desk Technician

1+ years of technical support or help desk experience. High school diploma required. Preferred to have Bachelor’s or Associate’s degree in a technical field. Experience providing software, hardware, network, and computer user supportWorking knowledge of Ethernet, TCP/IP, network cabling, wireless, and remote access practices.

Compensation for the Help Desk Technician

$45,000 - $47,000 (based on experience)Comprehensive benefit package; Cigna Medical, Cigna Dental, Vision, 401k w/ ADP, PTO, paid holidays

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