Associate Director, Program Management

RAPP Dallas is looking for an Associate Director, Program Management to join our award-winning Program Management team.

Who We Are

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

How We Do It

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

Your Role

You will be the day-to-day manager of the client relationship; a brand champion, an agency facilitator, and a trusted partner to both clients and your team. You are an advisor and partner and build relationships with the client at the marketing/category director levels. You have developed a keen ability for managing client based multi-discipline projects across the agency matrix, cross-holding company partners, and external agency partners. Alongwith your supervisor, you will steward all elements of the engagement including project management: project definition, scope management, risk management, hand-off management, and team management. You have natural curiosity, and are motivated by driving excellent results, time and time again.

Your Responsibilities

• Drive the planning and execution of a simultaneous integrated projectsLeads project direction collaborating with cross-functional teams to define and re-define project specifications (goals, budget, schedule, and scope)Collaborates with disciplines across the agency to deliver world-class work and meet client objectivesKey client contact regarding project deliverables, progress, solutions, financialsLead and mentor Project Managers and Sr.
• Project ManagersAuthor and review program SOW’s and estimate documentationMaintain responsibility for development and management of timelines, quality and profit margins related to agency deliverablesResolve critical timeline issues and implicationsBuild strong working relationships with internal team(s) as external partners and vendorsOversee internal account-related meetings including weekly producer/account status meetings, internal reviews, etc.
• Direct resource management against deliverables ensuring alignment against work and required times throughout the project lifecycleLead financial management and budget tracking; manage and own project financialsRisk management, proactively mitigating risks and comfortable driving solutions to adapt to changes from inception or project to deliveryDrive project measurement, reporting and analysisEvaluate and optimize production workflows and processesProficient with programs such as Visio, Excel, PPT and MS ProjectExperience with project management/workflow tools such as Workfront and JiraProject documentation samples are required (SOW and Project Plan)

Skills/Experience

7-9 years of industry experience producing and project management at a media, entertainment or creative brand and/or interactive advertising agencyWorking knowledge & understanding of web technologies, including HTML, DHTML, content management systems and deployment platforms, etc. Direct Marketing and CRM experience an advantagePossess an established track record of successful accomplishment with clients / teamsExcellent documentation and presentation development, such as financial reports, proposals, roadmaps and workflowsStrong communication and presentations skills - capable of presenting solutions in a clear, logical mannerExcellent negotiation skills

Education Requirements

Bachelor’s degree required

Our Hybrid Work Model

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $94,000 - $111,000. This range is specific to Dallas and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.