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Information Technology Support Specialist
🔒 Direct submission to hiring team • Zero candidate fees
Role & Company Overview
Employer
Robert Half
Location / Model
Malvern, PA
Employment
Full-Time
Recruitment Type
Direct to HR Pipeline
Industry
General
Company Size
Headquarters
United States
Visa & Sponsorship
Global Talent Consideration
📋 Role Overview & Responsibilities
Responsibilities:• Serve as the initial contact for end-users requiring technical assistance through phone, email, or in-person interactions.• Deliver timely and respectful technical support to address hardware, software, and network-related concerns.• Record all support inquiries, incidents, and service requests systematically within a ticketing system.• Identify and resolve technical issues through comprehensive diagnosis and troubleshooting, ensuring effective solutions.• Escalate intricate problems to the relevant IT team members as needed, and ensure proper follow-up on resolutions.• Perform installation, configuration, and upkeep of computer hardware, operating systems, and software applications.
Frequently Asked Questions
How do I apply for the Information Technology Support Specialist position at Robert Half? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Robert Half without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Malvern, PA with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
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