Call Center Representative (ON SITE)
🔒 Direct submission to hiring team • Zero candidate fees
Role & Company Overview
📋 Role Overview & Responsibilities
Job Title: Call Center RepresentativeLocation: Salem, OR 97302Pay Rate: $17-18/hour on W2Shift: 1st Shift 7:30am to 4:00pm
Job Description:Serve as a primary contact for inbound customer inquiries via telephone, Internet, e-mail, or facsimile transmission. Provide customer service assistance for all internal and external customers . Answer customer questions related to orders, RMA’s, product availability, pricing, etc. via phones and/or email. Process orders in Oracle ERP Process RMA requests in Oracle ERP Maintain required quality levels for phone and data entry activities. Follow pre-defined procedures to identify, evaluate, solve, and escalate customer issues.
Education:Minimum of 1 year experience in Customer Care/Call CenterHigh School Diploma or GED
Frequently Asked Questions
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This position is located in Salem, OR with potential relocation and sponsorship assistance depending on candidate qualifications.
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