Sales Operations Coordinator

About SANDOW DESIGN GROUPSANDOW DESIGN GROUP is home to the design brands you know and love like Interior Design Media, Metropolis, ThinkLab, and more. At SANDOW DESIGN GROUP (SDG), we are part of a fully remote-first team, with a digital-first parent company. This means we hire the best talent for the job, regardless of geographic location.

About the Sales Operations Coordinator RoleAs a Sales Operations Coordinator at SDG, you will be an integral part of our Media Strategy and Sales team collaborating across and providing support to multiple groups. In this multi-faceted role you will provide essential support in coordinating and managing various sales-related activities while proactively engaging with key stakeholders to ensure the fulfillment of client needs and achievement of growth targets. This role is ideal for an individual with excellent organizational skills, a keen eye for detail, and a passion for the media industry.

• Key ResponsibilitiesManage general administrative tasks to facilitate smooth operations within the sales team.
• Collaborate with the CRM team and Lifecycle Manager on managing and workflowing inbound sales leads.
• Utilize CRM software to track sales activities, update customer information, and generate reports on sales performance.
• Assist the sales team in preparing sales orders, coordinating a la carte digital inventories, and order processing.
• Provide analytical insights into performance and new selling opportunities.
• Collaborate with internal teams to develop and implement strategic plans to improve prospecting, pipeline health, and achieve sales objectives.
• Develop comprehensive client profiles and leverage historical data to identify and propose strategic sales opportunities.
• Ensure alignment between marketing materials and the needs of the sales team.
• Manage and maintain shared digital folders to ensure sales teams have access to essential resources.
• Perform ad-hoc analysis, individual administrative support for reps, and data entry as-needed upon request.

Creative CollaborationAt SDG, collaboration is at the heart of all we do. You’ll work closely with cross-functional teams, including sales reps, media strategists, digital operations, print operations, and event operations, to ensure a seamless experience for both new and existing clients. We foster a creative and supportive environment where your ideas and expertise are valued and contribute to the success of our business.

Qualifications & RequirementsAbility to think strategically, solve problems, and adapt to changing team needs. Team player with a passion for delivering world-class service and exceeding client expectations. Strong analytical skills and proficiency in data analysis tools. Excellent organizational and project management abilities. Exceptional communication and interpersonal skills. Naturally self-motivated, highly organized, detail-oriented, and adept multi-tasker. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities. Proficiency in Microsoft Office, specifically Microsoft Word, Outlook, and Excel. Prior experience using project management and collaboration tools is an advantage (we use ClickUp, Slack, and Box). Experience in HubSpot or CRM platforms not required, but is an advantage, as this individual will ultimately be a HubSpot power user.