Role & Company Overview
📋 Role Overview & Responsibilities
Title: Config Tech ILocation: Chantilly VA 20151Duration: 3 months (Temp to Perm)Shift Hrs: M to F 8-5Payrate: $19/hr on W2
Notes:Primary duty is machine configurations for user and pre-configs following client procedures and checklists. Ticket assignments in Service Now ticketing system. Configure, repair and ship all equipment in compliance with Next Day SLA’s. Check in all returned equipment daily. Hardware repairs as needed for in warranty devicesWhat are the TOP 2 required skills that candidates must have: Imaging/configuring PC’s, configuring access media (badges) and ability to work in a fast paced depot environmentWill there be OC (on call) or differentials? NoHow many overall years of experience should this person have? 1+yearsDo they need any specific certifications or education? A+ certification • If contract to hire what is the conversion rate? $22.50/hrHow many miles per day will the contractor be driving? N/AJob Description:Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications. Tests configured systems for appropriate functioning and troubleshoots for any errors found. Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements. Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets). Complies with departmental training certification requirements based on config, level by job function, i.e. Config. Level I, II, IIITroubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures. Researches hardware and software literature to keep abreast on new product/service developments and announcements. Works with Lead Technicians on difficult to solve problems or configurations. Requires Entry level - 3 years experience.
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