ServiceNow Developer

Job TitleServiceNow Developer

Relevant Experience

(in Yrs)6 + years with ServiceNow Certifications

Technical/Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps

Experience Required6 + years, ServiceNow Certifications is must(CSA, CAD or CIS)

Roles & Responsibilities

Develops ServiceNow software solutions using JavaScript, Web ServicesITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform mapsShould have experience in Workspace, UI Builder, workflows, Widget creationStrong math and analytical skills excellent oral and written communication skillAnalyze system performance issues and determine performance enhancementsAdministration of Knowledge Base and Service CatalogConfigure out-of-the-box workflows and create/maintain custom workflowsConfigure application related fields, forms, views, email notifications, acceptance roles and access controlsIntegrate ServiceNow application(s) with third party systems/applications via APIsProvides input to staff involved in writing and updating technical documentation such as user manualsPrepares reports on analyses

Generic Managerial Skills

EducationEngineering Do you have 6+ years’ experience in ServiceNow ?

Qualifications

6 years’ ServiceNow experience with a focus on IT Service Management (ITSM) 6 years’ experience with the ServiceNow CMDB and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.) Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements Experience defining and documenting governance processes and procedures and ensuring that the processes are followed