Learning Project Manager
🔒 Direct submission to hiring team • Zero candidate fees
Role & Company Overview
📋 Role Overview & Responsibilities
Must Have: Data analytic, Data manipulation, business reporting, Tech Savvy, Advanced, Product management and product developing, experience with working with digital technology teams, client facing service skills.
Assist with administering the Learning Management System and providing input on LMS replatformProvide customer care, responding to and escalating inquiriesProvide reporting and analyticsEnsure that data security, privacy and governance procedures are followedEscalate issues and risks to management as appropriateIdentify digital maintenance needs and coordinate updates for content of coursesSubmit and track requests for web/ digital marketing teamSupport operations, including for CreditSmart Coach training program for housing industry professionalsAdminister collaboration sites/ Teams channelsAssist with business validation of User Acceptance TestingTrack updates in change management logCoordinate with digital Product Owner on enhancements, continuous improvement and escalations requiring software vendor supportExperience with working in software systems, analyzing data, providing reporting, supporting products, and providing customer supportSpanish language proficiency is requiredTeam player, detail-oriented, responsive, follows directions, takes initiative, high level of integrity, tech savvy
Frequently Asked Questions
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This position is located in McLean, VA with potential relocation and sponsorship assistance depending on candidate qualifications.
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