Desktop Support Technician - Windows 11 Migration Project
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Role & Company Overview
📋 Role Overview & Responsibilities
One of partners in the Minneapolis, MN area is in need of an experienced Desktop Support Technician to support a large enterprise-level Windows 11 Deployment and Migration project. Previous experience supporting Windows Deployment projects are mandatory.
This position is 100% onsite at the company's Minneapolis, MN facility.
Project size is estimated to be roughly 7.5k-10k devices over five (5) states.. Migration will be migrating Windows 10 to Windows 11 on current and new PCs and laptops.
Top Skills Needed
Windows and imaging hardware experience is a must have. Will be supporting major Windows 10 - Windows 11 migration project of 7.5-10k devices. Working with end users by calling them to remote in on specific applications and refresh devices.
Job Description
This employee will be assisting in the company's Windows 11 Deployment. They will be assisting in the set up of all employees new PC's and application deployment on these PC's. They will be troubleshooting problems and assisting in any hands on support that is needed. They will mainly be following a script for set up of these PC's and will not have to have the migration knowledge as some employees will have. They will have the opportunity to grow their skill level within this project and have the possibilities to be extended out for future projects.
Additional Skills & Qualifications
Working with end users - calling them directly and scheduling time to perform device refresh/supportNeeds to be customer service oriented, end users could be difficult to get ahold of at timesMigration project experience - inventory management, project management
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Frequently Asked Questions
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This position is located in Minneapolis, MN with potential relocation and sponsorship assistance depending on candidate qualifications.
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