Network Analyst

Description

NATURE OF WORK: The Network Analyst role is to ensure the stability and integrity of the university’s network. This is achieved by assisting in the planning, designing, and developing LAN, WAN, Wi-Fi and VOIP across the organization. In addition, the Analyst will participate with the installation, monitoring, maintenance, support, and optimization of all network / telecommunication hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion. Off-hour and weekend work will be required to respond to critical network problems and modifications. The position reports to the Manager of Network and Telecommunication Services. Specific responsibilities include accountability for the following groups/areas:

Ensure network stability and monitor network regularly. Prepare and maintain networking documentation network and cabling layouts. Troubleshoot and resolve LAN, WAN, Wi-Fi, VOIP and VPN related problems. Cooperate with management to develop staff and improve their skills. Respond to Help Desk telephone calls, emails, and personnel requests for technical support in a timely and courteous manner. Maintain an inventory of network /telecommunication property and assets. Provide technical support and monitors day to day operations of the network infrastructure. Maintain quality service by following organization standards. Report on network operational status by gathering, prioritizing information; managing projects. ILLUSTRATIVE EXAMPLES OF WORK (This list is neither absolute nor restrictive, but indicates approximate duties and responsibilities, which may be redefined pursuant to operational needs.) Analyzes university needs regarding use of network and telecommunication equipment and services, and provides planning, leadership, direction, and technical expertise to the campus on LAN, WAN, Wi-Fi and VOIP services. Participates in strategic and long-range planning for campus network and telecommunication services. Provides Manager with appropriate updates detailing progress made on assigned tasks, projects and break/fix problems. Notify manager of any problems encountered or anticipated with the tasks assigned and keeps manager informed of the estimated time required to complete each task. Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment and/or systems. Provides technical oversight and assignment, supervision, and review of work performed by student employees. Performs miscellaneous job-related duties as assigned. Works with internal customers and external suppliers. Participates in technical group discussions and presentations. REQUIREMENTS OF WORK: Associate degree is required or 2-5 years of experience in networking and telecommunication, or any equivalent combination of experience; Bachelor’s degree is a plus. Technical degree in management information systems, computer technology, computer science or related field preferred. Knowledge of fundamental principles, methodologies and procedures utilized in administering and monitoring network and telecommunication procedures. Experience in network, systems and data security is required; knowledge of various security tools and equipment used to secure networks, servers, and data is required; proven experience in following standards and processes for a secure computing environment. Excellent verbal and written communication skills, problem solving ability, interpersonal skills, presentation skills, and the ability to use software tools to develop effective and professional documents required. Must be able to work with people at all levels of the organization, manage multiple initiatives with deadlines, respond quickly to new changing situations and work well under pressure while maintaining individual and team effectiveness. Ability to maintain confidential data in accordance with established policies and procedures. Willingness to work as a contributing member of the team including other systems personnel, the operations staff, and the account administrators.

Skills

Network connectivity, Support, Firewall, Troubleshooting, Lan/wan, Infrastructure, Network support, voip, dhcp, dns, ldap, aruba wireless, aruba, alcatel, mitel, splunk, network installation, Cabling, pc support, automation, network engineering, networking protocols, network security

Top Skills Details

Network connectivity,Support,Firewall,Troubleshooting,Lan/wan,Infrastructure,Network support,voip,dhcp,dns,ldap,aruba wireless,aruba,alcatel,mitel,splunk,network installation

Additional Skills & Qualifications

You should have knowledge of

Routing and Routing Protocols (BGP, OSPF, VRFs, etc.) Switching (VLANs, Trunking, Spanning Tree, etc.) Aruba Wireless Network VoIP/SIP SD-WAN SASE Firewalls (Palo Alto preferred)

Experience Level

Entry Level

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.