Staff Software Engineer, Agentic Platform

<div class="content-intro"><h3><strong>A</strong><strong>BOUT TIDE</strong></h3> <p>At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.</p> <p>Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.</p> <p>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.</p> <p><strong>Tide facts:</strong></p> <ul> <li>Tide is available for UK, Indian, German and French SMEs</li> <li>Over 2 million members across UK and India</li> <li>Over $300 million raised in funding</li> <li>Over 2,800 Tideans globally</li> <li>Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026</li> <li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg</li> </ul></div><h3>&nbsp;</h3> <p data-start="0" data-end="44"><strong>We are hiring across multiple locations</strong></p> <p data-start="46" data-end="145"><strong data-start="46" data-end="56">India:</strong> Hyderabad, Delhi NCR, Bengaluru<br data-start="88" data-end="91"><strong data-start="91" data-end="102" data-is-only-node="">Europe:</strong> London, Serbia, Sofia, Lithuania, Berlin</p> <h3>ABOUT THE ROLE</h3> <p>Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.</p> <p>We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.</p> <p><strong>As a Staff Engineer you’ll:</strong></p> <ul> <li>Build core services for Tide’s agentic platform, including APIs, workflow&nbsp;orchestration, and tool integration&nbsp;</li> <li>Integrate bought components where they accelerate delivery, and build where&nbsp;control, trust, and reuse matter most</li> <li>Work with product, data, platform, and security teams to productionise shared AI&nbsp;capabilities</li> <li>Design services that are reliable, secure, observable, and easy for other teams to&nbsp;adopt</li> <li>Help shape reusable engineering patterns for AI-enabled workflows</li> </ul> <h3>WHAT WE ARE LOOKING FOR:</h3> <ul> <li>Strong backend or platform engineering experience in production environments.</li> <li>Good judgement across APIs, distributed systems, cloud infrastructure, and service design.</li> <li>Experience integrating internal and third-party platforms.</li> <li>Comfort working in ambiguity and turning emerging needs into robust platform components.</li> <li>Strong focus on quality, reliability, and developer usability.</li> <li>Experience with AI infrastructure or orchestration is helpful, but not essential.</li> <li>Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.</li> <li>Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories</li> </ul> <h3>Our Tech Stack:</h3> <ul> <li>Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)</li> <li>Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable</li> <li>Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)</li> <li>Docker, Terraform, EKS used by the Cloud team to run the platform</li> <li>DataDog and Rollbar to keep it running</li> <li>GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks</li> <li>Angular 2+ with ngrx on Web, Flutter for the Mobile App</li> <li>Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management</li> </ul><div class="content-conclusion"><h3>TIDE IS A PLACE FOR EVERYONE</h3> <p>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.&nbsp;</p> <p>We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.</p> <p>&nbsp;</p> <p><em>At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.</em></p> <div class="p-rich_text_section">&nbsp;</div> <div class="p-rich_text_section"><strong>Disclaimer</strong></div> <div class="p-rich_text_section">&nbsp;</div> <div class="p-rich_text_section"><em>It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:</em></div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li style="font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em>Tide does&nbsp;<strong data-stringify-type="bold">not</strong>&nbsp;charge any fees at any stage of the recruitment process.</em></li> <li style="font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em>All official Tide job opportunities are listed exclusively on our&nbsp;<a href="https://www.tide.co/careers/" target="_blank"><strong data-stringify-type="bold">Careers Page</strong></a>&nbsp;and applications should be submitted through this channel.</em></li> <li style="font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em>Communication from Tide will only come from an official&nbsp;<strong data-stringify-type="bold">@tide</strong><strong data-stringify-type="bold">.co</strong>&nbsp;email address.</em></li> <li style="font-style: italic;" data-stringify-indent="0" data-stringify-border="0"><em>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.</em></li> </ul> <p><em>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at <a ----- ----- safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.</em></p> <p>&nbsp;</p> <p><em><em data-stringify-type="italic">Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our <a href="https://assets.ctfassets.net/3h69mkdgxn20/5MFtWSdG8YLKq3jZkK52NY/3f18633073e6cdbd03bba4b9791c64f4/Using_AI_throughout_the_Hiring_Process.pdf" target="_blank">AI Policy</a>.</em></em></p> <p><em><em data-stringify-type="italic">Your personal data will be processed by Tide for recruitment purposes and in accordance with </em><em data-stringify-type="italic"><a class="c-link" href="https://assets.ctfassets.net/3h69mkdgxn20/30JAUcDJMlaCwUKt4zoW0j/dd541981a67b6838d6e54537704bc8aa/Tide_Recruitment_Privacy_Notice_Job_Post_Version.pdf" target="_blank" data-stringify-link="https://assets.ctfassets.net/3h69mkdgxn20/1MYf6q4ZMWugpeaROVETBN/526e9c160a2de03576413c81657c6466/Recruitment_Privacy_Notice__Final_Draft__Sep_2024_.pdf" data-sk="tooltip_parent">Tide's Recruitment Privacy Notice</a></em><em data-stringify-type="italic">.</em></em></p></div>

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