Senior Project & Program Associate

This is an in office position located at our South Fifth St. location in Minneapolis, MN.

The Senior Project & Program Associate is responsible for supporting key projects and initiatives across the assigned internal client group, collaborating with colleagues to ensure assigned projects are managed and delivered well, acting as the point person for the WK Minneapolis MN office needs, providing administrative support to select FCC Compliance Solutions leadership members, leading/coordinating/supporting/facilitating assigned employee engagement activities and office events, etc.

Essential Duties And Responsibilities

• Drive the successful management of projects assigned to ensure delivery of excellent, efficient resultsContinually seek and recommend operational efficiencies and process improvements.
• Investigate and employ best practices and encourage consistency across assigned business areas as appropriate.
• Ensure all work is managed to meet requirements with high quality deliverables.
• Provide excellent service for swift resolutionMaintain a “pulse” on the employee experience; provide recommendations for improvements and/or enhancements that align with the WK policies and programsSupport employee engagement programs and activities (season ticket programs, employee office/virtual events)Help ensure compliance with company policies and practices.
• Ensure administrative requirements are properly managed for the assigned client group/members including, but not limited to, coordinating events (scheduling, reservations, food & beverage ordering, equipment setup), organizing and maintaining files and reference material, travel booking & expense administration, calendar maintenance, scheduling and coordinating meetings with participants.
• Using business software applications (e.g., Microsoft Word, PowerPoint, Excel, Outlook, PowerPoint, MS Project) to prepare (and potentially present) communications, reports, and other digital materials.
• Maintain office supply inventory, including ordering and upkeepManage and track identity and security equipment as needed (i.e., badges, files, records, parking passes, keys, etc.).
• Manage and track applicable invoices, POs, and other cost tracking items associated with the activities of this role

Other Duties

Performs other duties as assigned by management.

Job Qualifications

Education

High school graduate diploma; otherwise, equivalent experience required. Bachelor’s degree preferred

Experience

7 years of experience in an administrative role, with 3 years supporting a senior executive roleExperience in roles focused on providing excellent customer serviceHistory of high level of personal accountability and integrity

Other Knowledge, Skills, Abilities Or Certifications

Superior standard of discretion and confidentiality; does not compromise the integrity of sensitive informationAbility to effectively manage stakeholder expectationsResults oriented, thorough, and able to execute projects within agree-upon deadlines in an effective professional mannerEnsure smooth implementation of approved projectsAbility to multi-task and maintain a sense of organization and direction; with guidance, able to prioritize work to meet all required deadlines with high quality deliverables, and a strong attention to detailOperates with a sense of urgencyProfessional presence; represent assigned client group with a professional, service-oriented approachEffective collaborator; strong interpersonal skills; partners well with key stakeholdersAbility to interface effectively with a variety of employees, levels, and across cultural backgroundsStrong written and verbal communication skills with strong listening and consultative skillsComfortable with a lack of structure; seeks clarity where required and makes suggestions for improving process, efficiency, and service to client group. Strong Outlook, Workday, Excel, Word, and PowerPoint skillsDemonstrates initiative and drive; self-motivated, organized; creative and analyticalCapable of working reasonably independently once direction has been given on a task or projectComfortable building and maintaining effective business relationships with personnel onsite and in remote locationsComfortable in a fast-paced, global work environment

Travel Requirements

Limited; Some travel may be required on occasion.

Physical Demands

Professional office environment.