Forecaster

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Brightspeed is looking for a Forecaster to join our team! In the Forecaster position, you will beresponsible for managing the work streams and the resources that affect how appointments are being offered. The forecast system creates and maintains forecast models for the Network workforce, incorporating business intelligence and forecast information gathered from multiple sources.

The Forecast Team is the integration point into the Field Network, supporting Field Managementin all Regions. Implementation of the Forecast System, Detail forecast modeling is the responsibility of this position. This position leads the dialogue for their respective markets and products team.

As a Forecaster, Your Responsibilities Will Include:Creatingstatistical forecast in the Forecasting Tool which incorporates resource information to allow the company to predict Employee resources and provide its supply chain with information to meet customer demand. Gathering, analyzingand validatingdataExecutingstatistical modeling and dataReviewing statistical forecast models and plansAchievingconsensus for operational demand forecasts by facilitating a collaborative planning process and improving relationships among planners and Field Management to better guide the company expectations and results while managing expensesApplying error analysis techniques to improve forecastingSummarizingaggregate statistical forecastsRecommending adjustments for operational forecastsPreparingrelevant material to facilitate research and discussionProvidinginput to volume planning (Latest Estimates annual process)Facilitatingand managingdemand planning customer meetingsAchievingconsensus with the business side and the demand chainMaintaining demand planning system and Forecast ToolEntering and modifying data and ensuring data is correctMonitoring trends in forecast errorPreparingand maintaining relevant reports pertaining to demand planning processRefiningsystems and methods to continually improve forecasts to better anticipate customer needs

Qualifications

What It Takes To Catch Our Eye:Bachelor's degree or equivalent education and experienceStrong analytical, organizational, decision making, presentation and facilitation skillsStrong interpersonal and communication skills are essential to effectively interact with all areas and levels of businessMust be able to prioritize work and handle multiple issues concurrentlyComputer skills are required including Microsoft Excel, Word, Outlook, TEAMSCandidate must have the ability to work in a consultative manner with others, i.e. establish rapport, interview fact-find, present options recommend solutions, follow-up and customer focused behaviorPrevious experience in a multi-tasking, result oriented position in a deadline focused business

Additional Information

All your information will be kept confidential according to EEO guidelines. WHY JOIN US?

We aspire to contemporary ways of working.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusionare at the center of our grounding belief inBeing Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices: Brightspeed’s Privacy Notice for California ResidentsBrightspeed’s Privacy Notice