Reservations Manager

Job Description: LPM Restaurant Reservations & Reception ManagerLocation: LPM Restaurant & Bar Miami, FloridaPay: $80,000 - $105,000 per year

Responsibilities:In-charge of managing all restaurant reservations. Ensuring the day-to-day operations of the R & R staff are properly executed. Cooperating and communicating with Management. Liaising with outlet managers to ensure reservations/bookings are accurately communicated. Assisting and monitoring all activities within the R & R departmentMonitoring of proper opening and closing procedures. Ensuring the R & R staff are adhering to the policies and standards set by managementEnsuring the R & R staff have clear expectations of their set responsibilitiesMaintaining of a safe and healthy work environment for all associatesTraining, coaching, and supervising of new hires and R & R staffEnsuring that all bookings have consistent follow-upsMonitoring of individual team members performance and communicating of all necessary details with regards to booking

Skills and Requirements:3 + years of experience in Restaurant Reservation & Reception and hospitalityArrive at work well groomed and prepared for daily activitiesUnderstanding and knowledge of restaurant’s menu and offerings. Proactive in taking reservations, sending proposals & confirmations, and responding to restaurant business related queriesEnsuring the maintenance of records, tracking of reports required by the business. Business correspondence/Guest Comments review for follow-up and action. Always well informed on restaurant plans such as events, promotions, bookings, discounts, VIPs, dietary requirements of guests, etc. Excellent communication and interpersonal skills

"Notice of E-Verify Participation: We participate in E-Verify Employment Verification"