Energy Efficiency Program Support Manager

Job SummaryThis role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties

 Oversee the performance of vendor(s), both office and field, that have been contracted to deliverprogram services Manage employee performance Ensure vendor and employee compliance with safety protocols and practices Lead and participate in cross-functional teams, including other RES members, Customer Care,Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services Enhance program delivery/customer experience and resolve business/customer issues Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs Provide oversight for business controls, process improvement and compliance Ensure accurate invoice processing Identify and implement process improvements and automate where possible Monitor program Key Performance Indicators to ensure program delivery meets business planexpectations Prepare and present program and project status reports to senior management Assist with special projects as necessary This leader must foster an inclusive work environment and respect all aspects of diversity. Mustdemonstrate and value differences in others' strengths, perspectives, approaches, and personal choices During storm restoration efforts, may be required to perform functions outside of routine dutiesand on a schedule that may be different from normal operations

Job Specific QualificationsRequired: Management/leadership experience working with cross-functional teams U.S. drivers licenseDesired: Certified Energy Manager (CEM) certification MBA or Advanced Degree

Minimum Years of Experience7 years of experienceIn lieu of a degree, 11 years of experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience

Education:Bachelor’s degree Management, Engineering, Business, Finance or other relevant field or equivalent work experience